Question

n American Internet Technology company has merged with a Canadian Social Media company. Because of this merger, performance is not as optimum as the executives would have hoped; morale is low, and stress is up. The new company has decided to hire you as an Organizational Development consultant. They have tasked you with finding out the issues and what they should do next to get back on track.

Instructions

There has been much talk about the interaction of employees between the two merged companies which has created some conflict, lowered morale, and resulted in less optimum production. The executive team has asked you to prepare a presentation. This can be PowerPoint, Prezi, or any presentation tool. Make sure you address the following in your presentation as you will be giving it to the management team:

Introduce the characteristics of a high performing team.

Discuss best practices for managing conflict and fostering collaboration.

How does effective goal-setting drive productivity?

Discuss factors that you recommend their managers use in the workplace to develop high-performing teams.

Conclude your presentation by explaining how team development is a positive factor of organizational efficacy.

Answer 1

Answer:- High-performance project team refers to a concept withinorganization developmentreferring to virtual groups, organizations or teams that are exceedingly focused on their goals and that attain superior business results. They are action, outcome, and team orientated. High-performance teams outperform all other similar teams and they outperform expectations given their composition. High-performance project teams can be more creative, finding better approaches and ways around issues and risk.

The eight characteristics of high performing teams. Participative leadership shared responsibility, aligned on purpose, high communication, future-focused, focused on the task, creative talents, rapid response

Answer:-

Conflict is a unique and unavoidable factor when it comes to communication. This is especially true with company communication between subordinates, peers, and superiors. Conflict can be defined as “a circumstance in which one party negatively affects or seeks to negatively affect another party in both observable and perceived ways” (Baack, 2012). One of the biggest problems with conflict is that it is allowed to get so out of control that productivity is affected. “While some conflict may serve the purpose of crafting a more refined product, significant or unresolved conflict can effectively serve to delay or scuttle even the most well-planned or well-designed project” (Hignite, Margavio, & Chin, 2002). Some of the techniques that can be used to facilitate conflict resolution are a confrontation, conversation, compromise, illness, and death. These are just a few of the best case and worst case scenario techniques. There are more that can be used for effective conflict resolution. The best possible way to resolve conflict, from the list of techniques provided here, is compromised. Compromise involves coming to a common ground about the conflict and trying to resolve the conflict on terms that both parties can enjoy and be satisfied with. This is the best technique because it involves both parties walking away from the conflict in a positive and productive way. Organizational hierarchy assists in conflict resolution as sometimes it takes a larger, wiser, and calmer head to settle certain conflict and disputes. A hierarchy in which there are multiple supervisors and managers allows for this to be possible. An employee may have a conflict with a section supervisor that cannot be resolved and needs to be taken to the department manager for further resolution. As well, a hierarchy helps put managers in charge who can teach conflict resolution to their employees. “Equally important as educating students on the concepts of conflict resolution modes for classroom purposes, is the fact that students as emerging professionals, will likely have the future opportunity to bring such knowledge to bear in a wide variety of employment situations. Just as important as providing students with relevant technical skills or knowledge, we believe, is the task of educating students regarding the most effective organizational or group processes to be used as either participants or managers of the application development effort” (Hignite, Margavio, & Chin, 2002).

Answer:- reasons goal setting results in improved performance-

directed attention: focus upon the task and upon achieving goal relative to the task

-effort mobilization: put forth the necessary effort to achieve that goal. Goal setting will have the effect of increasing the employee effort during practice so that she can accomplish this goal

-persistence: a by-product of effective goal setting must persist for a long period of time. Ex) Tiger woods

-development of new learning strategies: learn new and better ways of accomplishing a skill or task

Answer:- High-performance project teams are likely to develop under the following conditions:

Ten or fewer team membersVoluntary team membership. Instead of managers selecting team members, high performance is more likely to develop when members volunteer to serve on the project team.

Continuous service on the team

Full-time assignment to the team

Organization culture of cooperation and trust

Members report solely to the project manager

All relevant functional areas are represented on the team

The project involves a compelling objective

Members are in close communication with each other