Question

_ 5. A technician has decided to upgrade all users’ iPhones to the latest model. Which...

_ 5. A technician has decided to upgrade all users’ iPhones to the latest model. Which is the FIRST thing the technician should advise the users to do with the old phones before turning them in?

A. Back up the mobile data with a cloud backup service.

B. Enable remote wipe to clear all personal and corporate data.

C. Go into the device settings to remove personal customizations.

D. Factory reset the old phones to ensure the data is no longer on the device.

__ 6. Which Internet connection types is a digital form that runs over standard telephone wiring?

A.Fiber

B. Dial-up

C. Cable                    

D. DSL

___ 7. The device that allows two different networks to communicate with one another is:

A. a repeater

B. a hub

C. a router                

D. an access point

___ 8. A technician is tasked with replacing all the access points in an office building for greater speeds. The current location of APs allowed for total coverage of WiFi throughout the office. Which 802.11 standard should be used?

A. a

B. ac

C. b                            

D. g                            

E. n

___ 9. A technician needs to run a cable for a new computer and the requirement is CAT6. Which wiring connectors should the technician use when terminating the cable?

A. BNC

B. RJ-12

C. RJ-45                    

D. ST                         

E. F-connector

__ 10. Which BEST describes why a technician would replace a working hub with a switch?

A. The hub did not provide PoE

B. The hub had too many collisions

C. The hub was out of ports

D. The hub had a bad port

__ 11. A user reports that her company laptop cannot pick up a wireless connection in certain areas of a building. However, users working on their laptops in the common areas have Internet connectivity. Which is the MOST likely cause?

A. Weak RF signals

B. Out of date Ethernet driver

C. Enabled MAC filtering

D. Duplicate IP addresses

                                   

___ 12. After receiving a call from an executive, a technician walks into a meeting room to find that the projector is not showing the screen of the executive’s laptop. The projector shows a message that reads “No video signal”. Which is the FIRST thing that the technician should do?

A. Adjust the laptop's screen brightness

B. Replace the projector's bulb

C. Verify the VGA cable is connected

D. Ensure secondary display is enabled

___ 13. A user is trying to use an external hard drive with an incompatible file system. Which tool will allow the user to change the file system on the hard drive?

A. format

B. defrag

C. bootrec                 

D. chkdsk

___ 14. A user reports that the mouse is not working properly. The technician notices on the user’s workstation that the mouse cursor spins for several minutes before the

technician can use the mouse. Which is the cause of the issue?

A. Failed Operating System

B. Faulty mouse

C. Faulty CPU

D. Not enough memory

___ 15. A technician is building a workstation that will only be used to connect remotely to a server. Which PC configurations is BEST suited for this task?

A. Thin client

B. Home server PC

C. CAD workstation

D. AV workstation

___ 16. A user wants to enable hands-free for a smartphone in a car. Which needs to be performed?

A. Enable WiFi

B. Driver installation

C. Device pairing                       

D. Enable NFC

                                   

____ 17. A group of users need to connect directly to a printer with continuous access. Which connection types will achieve this?

A. Serial

B. Ethernet

C. USB                      

D. eSATA

___ 18. A customer wants to connect a laptop to a mobile device’s Internet for use in situations where there is no Internet connectivity. Which technologies would the technician recommend to the customer?

A. IR

B. NFC

C. Hotspot                

D. Lightning

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Answer #1

5.option a.backup the mobile data with cloud backup service.

the main thing is our data .so we need to get back our data safely via cloud only.

6.option d.DSL means Digital Subscriber  Line.

7.option c. router make us to connect two or more network devices

8.option b.ac is the correct answer.

9.option c.RJ-45

10.option b. hub had too many collisions.

11.option a.weak RF signals.

12.option c. verify VGA cable is connected

13.option a.format

14.option d. not enough memory

15.option a. thin client

16.option c.device pairing

17.option b.ethernet

18.option c. hotspot

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