Question

Walgreen is a company that describes a training and development policy that seems to neither support nor be in conflict with the mission statement.

1. What are the likely results of a training and development policy that supports the company mission?  

2. What are the likely results of a training and development policy that does not support, or even conflicts with, the company mission?  

Answer 1

1

When a training a development policy supports the company’s mission statement the likely results are

• Increased homogeneity in the workforce and culture of the organization
• Alignment of skills and performance with the overall objective of the mission
• More positive productivity as per the alignment of the organization’s goals

When the training development has the same direction and purpose as the mission of the company, there is likely going to be more harmony and synergy between the overall organization and the training department.

2

When a training and development policy does not support the company’s mission statement, it is possible that the mission statements have changed and has not been updated. Or it is also possible that the training and development team facing a completely different direction than the leadership of the organization. As a result, the possible outcomes are

• Dissonance between the skillset of employees and the organization requirement
• Increase rate of attrition and employee dissatisfaction
• Loss of productivity and eventual loss of performance by the company.