Question

Discuss the strategies which a cross-national manager can use to ensure the efficiency of a culturally diverse workforce. provide answers to support your points.

Answer 1

Culturally diverse team can prove to be an asset for the manager but it is also a challenging task to manage such diverse set of people. Some ways of managing them and ensuring workplace synergy and high performance levels are listed below.

1. The manager must have thorough understanding of the cross cultural differences the teams share, so as to understand them better and facilitate a healthy cross cultural work environment.

2. Provide cross cultural sensitivity training to the team members before they get along and start working together. This should be followed by an informal ice breaking session so that team members get to know each other well.

3. Keep an eye on the team activities, work environment and look for minor issues which have potential to become big. Resolve these issues in amicable manner.

4. Use innovative means and sense of humour to create workplace synergy and build a healthy and less formal work culture.

5. Make sure that each and every team member is made to feel very special by group members.It can be done by sharing good moments by celebrating festivals of different regions, be concerned, sensitive and tolerant about religious issues and facilitating informal exchange of ideas.