We always hear that we should strive to exceed consumer expectations. Is there ever a time...
We always hear that we should strive to exceed consumer expectations. Is there ever a time where this would not be a good strategic decision? Why is that?
Homework Answers
Exceeding consumer expectations would not be a good strategic decision in the following situations:
1. The expectation is too high and almost impossible for you to reach
2 If your company can't maintain that in the future. Because, by exceeding your customer's expectations, you set a benchmark for yourself as well
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We always hear that we should strive to exceed consumer
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(1) Though we should always focus on health related physical fitness, should we also inform Individuals...
(1) Though we should always focus on health related physical fitness, should we also inform Individuals of skill/sport related fitness? If so why and if not why? (2) Which of the areas of skill/sport related fitness translates the best to activities of daily living and why? (3) Do you feel as though people neglect improving these areas of skillsport related fitness? If so, what are the consequences? If you think people do work on them, whan would be the benefits?
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