Question

Today’s most successful organizations are diverse organizations, research successful d... Today’s most successful organizations are diverse organizations, research successful diverse organizations. Choose one, identify it, and explain how diversity has helped it succeed. What steps has this organization taken to create a diverse workforce? If you were the HR manager at this organization would you have done anything differently?

Answer 1

Chosen Company: Colgate-Palmolive

Overview: Colgate-Palmolive's an American multinational, consumer-products, company (MNC) that produces household, health-care, and personal-care products. It’s a very popular brand in the consumer-goods-industry and is headquartered in Park Avenue, New York.

Diversity at Colgate:

• Colgate's been recognized for its commitment in building a diverse workforce for years. It ranks among the top 20 of the Thomson-Reuters Diversity & Inclusion-Index - in recognition of its progress in creating a diverse and inclusive work-culture, across all of its businesses, everywhere.
• The company's mission for diversity and inclusion clearly states that it's "-committed-to-act with-integrity, compassion, honesty and ethics-in-all-situations, as well as-to-listen-with-respect-to-others-and- value-differences....

The company believes that - "diversity-includes-more-than-just-the-obvious-traits-of-nationality/gender." Its view of diversity also comprises the "not so easily seen differences", (e.g. unique outlook and talents, life-experience, sexual-orientation, family-situation etc.). "Equal-employment-opportunity's-the-foundation-of-Colgate's-inclusive-work-environment-and-ongoing-success"

• The company has created many policies to drive diversity and equal opportunity. There are training programs for senior roles/managers to build leadership-skills that encourage diversity and inclusiveness. The company also promotes the creation of various "Employee-Resource-Groups" ... for example - Colgate LGBT and Allies Network, Colgate Abilities Network (CAN), Colgate Jumpstart Network, Diversity Councils, Hispanic Action Network (HAN), Asian Action Network (AAN) etc.
• Percentage of board members having a cultural-background different from the location of the company's corporate headquarters is rather exemplary.
• Its Board of Directors is made up of (roughly) 30% females, and its management/senior management comprises over 40% females who're in charge.
• Over 30% of the company's US workforce is made up of minorities.
• The company's never been a subject of any controversy in terms of workforce diversity & opportunity or industrial relations (for things like wages, promotion, harassment, discrimination etc.)

How the company's succeeded because of its diversity-

• A business's success is typically inferred from its-
  • Market Share & Profits
  • Competitiveness
  • Customer Satisfaction and positive feedback
• In terms of Market Share and profits, Colgate's been a global leader in the toothpaste market (with a market share of over 42%) as well as the manual-toothbrushes market (with a share of over 32%). It ranks very highly in terms of customer satisfaction and is counted among the most trustworthy brands world-wide..
• We can sense the "behind the scene" cohesion, efforts, quality-consciousness and value-generation practices at play - in these results.
• Encouragement of diversity enables open-minded learning, better employee relationships and a friendly work-environment. It leads to more productive, creative and innovative teams. Colgate's success story is surely attributable to its endeavours in the areas of diversity and inclusion, among other things.
• The company's track record in the agenda for diversity's already exemplary. An HR Manager needn’t do anything differently.