Question

*NO HANDWRITTEN ANSWERS PLEASE *

• Select a situation in your life, use whatever “market research” techniques are appropriate, and define a set of customer attributes for the situation. Examples to get you started are as follows: purchasing textbooks for the term, registration at a new college, getting your car fixed, going on an international vacation. For each situation, determine a set of technical requirements. Do not repeat your classmates' situation.
• Prepare a Design Failure Mode and Effects Analysis (DFMEA) for a situation from your own experience. Clearly explain and justify your choices for the severity, likelihood, and detection ratings. Define the effect of the failure on the customer, potential causes, and corrective actions. Do not repeat your classmates' situation.

Answer 1

Registration at New College for Distance learning
Category	Set of Technical Requirements
Computer Requirements	• Minimum of 1.5GB of RAM. • A high/Good speed or broadband internet connection • A CD or DVD drive - Optional • A printer - Optional • Speakers or Headphones
Software Requirements - Windows Based	• Windows 7 or higher. • Microsoft Office 2010 or higher. • Microsoft Internet Explorer 11 or higher, or Mozilla Firefox 31 or higher, Chrome 36** or higher,
Software Requirements - Macintosh Based	• OS X (10.5 “Leopard”) or higher. • Microsoft Office v.X for Mac or higher • Courses can require Windows emulation software such as Boot Camp, Parallels Desktop, VMWare Fusion, or Virtual PC • Safari 6.0 or higher, or Mozilla Firefox 31 or higher, Chrome 36** or higher. (The latest version is recommended.)
Digital Literacy Skills	Should locate, evaluate, apply, create, and communicate knowledge using technology