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A university that focuses its advertising on offering a sound curriculum with consistent course offerings, extensive...

A university that focuses its advertising on offering a sound curriculum with consistent course offerings, extensive placement services and internships is focused on which service quality dimension?

a) Empathy

b) Tangibles

c) Assurance

d) Reliability

I believe its reliability.

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Answer #1

A university that focuses its advertising on offering a sound curriculum big consistent course offerings, excesive placement services and internships is focused on Assurance

​​​​​​The answer is c) Assurance

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