Question

Q. Evaluate strategies for managing performance issues on the part of consulting firms that assist with ERP implementation.

Hint:Review project management plan & reporting structure, and project roles and responsibilities.

Answer 1

ERP is enterprise resource planning. It is basically the management of core business processes of a company. ERP works with the objective of enhancing and streamlining the internal business operations of a company.

1. ERP helps in managing the network traffic of the organization effectively
2. ERP facilitates the overall company’s data organization, collection, processing and retrieval as it uses a structured format.
3. Inventory can be tracked and effectively managed with the help of ERP
4. Demand and Planning of the company can be conducted easily using ERP system, thereby keeping a check on the inventory levels of the company
5. Access management controls are used to manage the data retrieval operations.

To manage the performance issues on the part of the consulting firms which assist with ERP implementation, following must be done:

• Random audits to check the compliance adherence in such implementation
• Detailed requirement information must be given to the consultants, to facilitate their level of clarity for ERP implementation
• The reporting structure of the company must be very clear to the consulting firm
• Every member must have clarity about his roles and responsibilities
• Provide the desired resources timely, for the implementation process
• Check the alignment of the consulting firm with the culture and value system of the company. This will facilitate ERP implementation