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A staff member reported that a laptop has degraded performance. The security analyst has investigated the...

A staff member reported that a laptop has degraded performance. The security analyst has investigated the issue and discovered that CPU utilization, memory utilization, and outbound network traffic are consuming the laptop resources.

Which of the following is the BEST course of actions to resolve the problem? (choose one and why)

  1. Identify and remove malicious processes.
  2. Disable scheduled tasks.
  3. Suspend virus scan.
  4. Increase laptop memory.
  5. Ensure the laptop OS is properly patched.
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Answer #1

The analyst should identify and remove the malicious processes because they might be the reason behind excessive CPU utilization and the processes could be consuming network traffic as well to send and receive data.

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