Directions: Use general words
Too harsh: People are coming to work in blue jeans and T-shirts—it looks totally trashy. Stop it!
De-emphasizes harsh statement:
Too harsh: Now that you’re an old person, you may be interested in our Silver Circle Adventures Club, which offers airline and hotel discounts to those of advanced age.
De-emphasizes harsh statement:
Directions: Use passive Voice
Emphasizes Bad News: Company policy prevents us from offering health and dental benefits until employees have been on the job for 12 months.
De-Emphasizes Bad News:
Directions: place the Bad News in a Subordinate Clause
Emphasizes Bad News: We can’t offer you a paid internship this summer, but we welcome you to join our marketing team as a volunteer assistant.
De-Emphasizes Bad News:
Emphasizes Bad News: The Search & Screen Committee did not choose you for the position, but we are impressed with your qualifications and welcome you to apply again should another opening become available.
De-Emphasizes Bad News:
Emphasizes Bad News: Your application for a home loan is denied. We appreciate your business at Fairview Credit Union.
De-Emphasizes Bad News:
1. De-emphasized statement: People are coming to work in an informal way which is not acceptable and must be stopped.
2. De-emphasized statement: Our silver circle adventures club offers airline and hotel discounts for aged people and you might be interested.
Passive voice:
1.De-emphasized statement: Offering health and dental benefits is prevented by company's policy until employees has a 12 months job.
Subordinate clause:
1. De-emphasized statement: Since we can't you a paid internship this summer, we welcome you to join our marketing team as a volunteer assistant.
2. De-emphasized statement: Although the search & screen committee did not choose you for the position, we are impressed with your qualifications and welcome you to apply again should another opening become available.
3. De-emphasized statement: Although your application for a home loan is denied, we appreciate your business at fairview credit union
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Directions: Use general words Too harsh: People are coming to work in blue jeans and T-shirts—it...