Question

Discuss the emerging Voice over Internet Protocol (VoIP) technology and some of the advantages it may provide to businesses.

Answer 1

Answer :

Voice Over Internet Protocol(VOIP):

1) Voice over internet protocol is a technology that allows us to make voice calls using internet instead of regular phone line.
2) Some VOIP services allow us to call other people of same services.
3) But some other VOIP services allow to call others who has a telephone number like Local, Long distance, mobile and even International numbers.
4) Some VOIP services let you work over your computer or by using special VOIP phone.
5) Whereas, some VOIP services allow you to use phone connected to a VOIP adapter.

Working of VOIP:

1) VOIP services convert the voice into digital signal and travels over the internet.
2) If you call using a regular phone number then the signal is converted to a regular telephone signal before it reaches the destination.
3) VOIP will allow you to make a call directly from a computer.
4) You can call using a special VOIP phone or a traditional phone connected to a special adapter.
5) Along with these, wireless hotspots in locations like airport, parks etc allow you to connect to the internet and lets you use VOIP services wirelessly.

VOIP Benefits:

1) Cost Savings:
1.1) When we move away from public telephone networks, long distance calls become inexpensive.
1.2) Even the voices are travelled through internet.

2) Rich Media Service:
2.1) The phone system mainly provides voice and fax service even though limited video service is possible.
2.2) The demand of users is much higher than that in todays's rich media communications through the internet.

Advantages of using VOIP for your business:

1) Increased Flexibility And Mobility:
1.1) Internet saves savings by lowering the costs.
1.2) It enables us to integrate software programs such as email,e-fax etc.
1.3) VOIP user can speak to somebody over the phone while accessing other applications includimg the internet.

2) Increased Productivity:
2.1) VOIP increases the overall productivity of an organization by allowing their employees to multi-task without interruption.
2.2) It also allows the organization to allocate funds usually spent on traditional phone bills to other aspects of the business.

3) Easy to Install:
3.1) This VOIP is very easy to instal in your phones.
3.2) As VOIP can be used also by using the computer. It can be easily installed in the computer also.

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