Question

11. The foundation of coaching for business performance is

    1. Active listening

    2. Achieving business results

    3. Counselling skills

    4. A genuine interest in other people

12. A diagnosis for poor employee performance does not focus on which interactive element?

    1. Politics

    2. External conditions

    3. Skill

    4. Effort

13. A key principle on which an EAP is based is the belief that organisations:

    1. employ the total person.

    2. are responsible for employee happiness.

    3. have a moral obligation to look after employee wellbeing at work.

    4. A, B and C are all correct.

14. An individual in your team lacks motivation to deliver presentations in front of senior managers, you encourage her to attend a specific training session in this area, and she agrees, her motivation should be increased due to improved:

    1. Valance

    2. Expectancy

    3. Instrumentality

    4. Locus of control

15. Which of the following options is not an organisation-wide long-term incentive (LTI)?

    1. Share bonus plan

    2. Gain-sharing plan

    3. Share purchase plan

    4. Executive LTI plan

Answer 1

• Foundation of coaching for business performance is counselling skills
• A diagnosis for poor employees performance does not focus on politics elements.
• Key principles of EAP is that organisation has a moral obligation to look after employee well-being at work.
• motivation of the individual will be increased due to improved locus of control.
• Gain sharing plan is not an organisation wide long term incentives.