Question

The Department of Medicine is planning to increase the number of annual outpatient visits utilizing the same number of physicians, midlevel providers, allied and ancillary staff. A Lean project is implemented, with multiple interventions, leading to improvements over a 180 day period. Measurements include number of annual outpatient visits, number of outpatient visits in each division, number of patients waiting to get an appointment, time spent with each patient, and staff and patient satisfaction. In this example, staff satisfaction is what type of measure?

Counterbalance measure

Outcome measure

Input measure

Process measure

Answer 1

Input measure

This is an example of Input measure as it measures the resources that are put into a process in order to achieve an output that includes lots of factors such as capital, raw materials, labor, equipment . Input measures, along with measurements of outputs, process time, and other factors