How were outages reported to the utilities departament manager in the past?
According to this case study, outages were reported to the manager responsible of the utilities of a company through phone calls.it was a disadvantage for the resolution of the problems because it could take long time because sometime the managers were not available or they were out of the company, long weekends, or they could be in a meeting. Right now, there are alternatives and faster methods to solve those problems like the use of fast technology like iPad and iPhone. With the use of these apparatus, they can log in the system, diagnose the problems and sometimes they can fix them.
What are the two apps that are being used by the utilities department?
The Web app, and GE are used by the utilities department.
What are two advantages of using iPad at the utilities department?
Two of the major advantages of using iPad at the utilities department are that the use of these devices provide easy access to key information anywhere and at any time, so the managers are more accessible, it saves time and less delay. Another advantage is that the iPad allow them to log in the system, diagnose the problem and in some cases, they can fix the problem from whatever place that the managers could have internet access in their iPad or iPhone.
How were outages reported to the utilities departament manager in the past? What are the two...