Question

TANGLEWOOD CASE 2: PLANNING

Based on your analysis and the affirmative action plan, do you think the company should engage in a specific strategy to change their recruiting and promotion practices? Do you think it is realistic for the company to try to meet their affirmative action goals in this process in a single year? What are the pros and cons of using internal promotions vs. external hiring to rectify the problems with gender and ethnicity representation in supervisory positions?

Answer 1

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Primary Answer -

Based on the affirmative action plan I think the company should engage in a specific strategy to change their hiring process to appeal to more minorities. No, I do not think that it is realistic for the company to meet their affirmative action plan in one year. The pros of hiring internally is that is reduces the need for basic training about the company. Internal hires promote skilled employees that are already aware of the company goals and standards. The cons of hiring internally would be that if the gender or race is dominant this will not level the minority gap of promoting to management positions.

In addition to the specific targets for employee representation for the Spokane flagship location, Tanglewood wants to use this opportunity to establish estimates for the entire chain’s staffing policy regarding demographic representation of the workforce. How do you think individual stores can respond to overarching organizational objectives? Prepare a memo to be disseminated to the individual stores that gives a sense of your targets for the organization as a whole, and also gives the stores advice on how they can assist in narrowing any representation gaps you find through their recruiting, hiring, and promotion practices.

Alternative answer:

I think as there is availability of the labor, company will be able to maintain affirmative action plan for themselves. Firm majorly focus on retaining its internal talent, as it saves cost of hiring and training, raise loyalty, and prevent conflict in the company. Tanglewood should continue with internal promotion and recruiting externally for the jobs where incumbency percentage is low. The recruitment strategy should attract Depending on the labor availability its is not possible to achieve goals of plan within one year.

As explained before, the internal promotions are advantageous in terms of following:

• Employees are already verse with the company culture and policies
• Easy to handle the employees
• Easy to manage the conflict
• Lower training cost

Major con of internal promotion is gender and race discrimination is dominant, it will not level out the gender and race gap while promoting.

Through external recruitment, company can attract new talent which will provide new insights for operations. The incumbency gaps can be meet easily through recruiting external candidates. But major con of external recruiting is high hiring and training cost, high conflict, and high turnover.