Question

The Assignment`s Learning Outcomes:

In the second assignment for the Quality Management course, the students are required to read the “ Nestlé Waters Unifying real-time visibility across 26 factories” case study, and answer the related questions, upon successful completion of the assignment the student should be able to:

1. Implement business-integrated quality systems through process control.
2. Use quality improvement tools and practices for continuous improvement.
3. Develop strategies for organizational change and transformation.

Case Study - PDF Attached

Assignment Regulations:

1. This assignment is an individual assignment, not group work.
2. All students are encouraged to use their own word.
3. The words limit is 500- 600 words, preferred 150 words for each question.
4. The submission method will be through Blackboard.
5. The student must apply Harvard Referencing Style within their assignment.
6. The student is allowed to cite 10% from the word limit (600-word limit means 60

Words can be cited).

7. Please note that each submission will be subjected to plagiarism check. A mark of zero and a warning will be given for any submission that includes copying from another resource without referencing it.
8. Use the cover page uploaded, write the questions along with your answers.

“Nestlé Waters Unifying real-time visibility across 26 factories”

Case Study

In this case study, the author illustrates the application of change management inside Nestle Waters Company. The need for quality improvement encouraged the company`s engineers to look for an alternative system to collect and analyze their data. Read the case thoughtfully, by using your critical thinking skills and answer the following questions.

Answer The Following Questions:

1. Identify the driven reasons for changing the quality documentation system in the Nestle Waters.
2. List the change objectives for both Retail Manufacturing and Home and Office Manufacturing units.
3. How the Infinity QS® ProFicient ™ system can control the operation processes?
4. In brief, what is the management role in the change process?

Notice:

Kindly, find the Resources

Textbook

• Pyzdek, T., & Keller, P. (2012). The handbook for quality management: A complete guide to operational excellence (2nd ed.). McGraw-Hill Professional; ISBN-13: 978-0071799249

Answer 1

1. Identify the driven reasons for changing the quality documentation system in the Nestle Waters. The reason for changing quality documentation system I Nestle water is: Nestlé Waters had been using a cumbersome paper-based system to collect and analyze data. When issues arose that required immediate attention, Nestlé Waters' quality engineers had to disrupt operators on the production line to retrieve the necessary data. Nestle waters did not want their production to be disrupted while the engineers collected data for analysis 2. List the change objectives for both Retail Manufacturing and Home and Office Manufacturing units. Nestlé Waters Retail objectives were to: Upgrade all factories to the latest release Organize the purchase of all the PCs required for the work stations Image new PCs to the Nestlé standard and install InfinityQS Ensure that the project leader had all necessary rights and permissions to access the servers Nestlé Waters Home and Of ce objectives were to: . Format existing servers Instal SQL databases and InfinityQS on the servers . Purchase new PCs, image, put users in the user group, and grant necessary permissions and access 3. How the InfinityQSo ProFicientTM system can control the operation processes ? Infinity OS Proficient systems can control the operations processes in the following ways: Automatically capture air consumption process data, using analysis functions to optimize production processes Nestlé Waters is also taking full advantage of ProFicient's real- time alarms. Any events that occur require assignable cause and corrective action entries. Shop floor operators review, evaluate, and respond to any events that occur before they cause quality issues. 4. In brief, what is the management role in the change process? Data not available in case study to answer this question