Question

Your firm (hospital) is looking for an individual to lead the next round of negotiation with your Union. The past 2 rounds of negotiation have not gone well in that the relationship with Employer and Union has deteriorated and the Parties have failed to come to negotiated settlements. Your CEO has given you the task of securing the services of a lead negotiator. She wants you to provide a detailed profile of the skills, abilities and personal characteristics. Construct a diagram/model that clearly provides a profile of a successful candidate for this position.

Answer 1

To Answer the situation define we need to identity the Individual knows as Labor Relationship Manager

A hospital is a micro community that operates like a small city, presenting the issues with stronger dynamic due to human interaction. Human Resource plays a vital role in health care workplace in ensuring the smooth functioning of the system and helps in filling a variety of personnel needs that both employers and employees encounter.

Many healthcare systems are developing innovative ways to improve the quality of the services they provide while simultaneously controlling costs. However, front-line staff—including nurses, physicians, residents, allied health professionals, social workers, environmental services workers, and clerical workers—are often excluded from the development of such initiatives.

Companies of all sizes who employ union workers also hire labor relations managers to act as a liaison between workers and managers. In addition to representing employee interests in contract negotiations, labor relations managers interpret management proposals for union representatives elected by the members of a worker’s union

Human resources professionals interested in the rights of union workers and collective bargaining strategies may be interested in a labor relations manager job. Labor relations managers, also called labor relations negotiators, meet with company management on behalf of workers to negotiate contracts, wages, employee grievances and company policy.

The profile which is discussed here must be skilled in understanding and explaining labor contracts, resolving disputes and negotiating wages and policies. Negotiations between labor and management can sometimes become contentious. The ideal candidate for a labor relations management position has a calm temperament and high level of empathy for both sides of the discussion. Since the job involves a great deal of paperwork, excellent organizational skills are a must, as are oral and written communication skills. Labor relations managers must have a firm understanding of pension funds, healthcare policies and union politics.

A labor relations manager’s job is closely related to that of a human resources specialist. While a human resources specialist works with employees as they join a firm, a labor relations manager works with employees already hired by a firm.
A typical day for a labor relations manager includes working directly with management on finalizing contracts, resolving grievances and ironing out employee disciplinary policies. Labor relations managers develop proposals for rules regarding collective bargaining between labor unions and management.