Given that
we have to A soft drink manufacturer puts one of three different quotations on the inside of each bottle cap. Assuming that each of the
Let E be the event that a person receive all three quotations after purchasing five of the soft drink. We see
The sample space is of size

Recall the fundamental result for experiments with equally likely outcomes:" Let S be a sample space consisting of N equally likely outcomes. Let E be any event of size n(E). Then
" we see

We consider "3 quotations" as "A", "1 quotation" as "B" and "2 quotations" as "C". Based on the given information , we obtain the stochastic matrix for this Markov process is
, Note that the standard form of the
absorbing stochastic matrix is
We see
is the standard form of the
absorbing stochastic matrix.
By a graphing calculator, we see
Recall the interpretation of the entries of A". "The entry
in the ith row
and jth column of the matrix A" is
the probability of the transition from state. j to
state i after n time periods. "We see the probability is
of receiving all three after purchasing 4 + 1 = 5 of
the soft drinks, which asserts our previous result.
If the stochastic matrix is partitioned in to submatrices
then the stable matrix of
A is
. We see in this case
and

It follows that
Therefore we obtain
the stable matrix of A is

We see the fundamental matrix for this Markov process is

Recall the properties of the fundamental
matrix 
"The ithentry of F is the expected number of times the process will be in nonabsorbing state i . if it starts in nonabsorbing state j.
The sum of the entries of the jth column of F is the expected number of steps before 'ABSORPTION' When the process begins in nonabsorbing state j". We see the expected number of soft drinks you have to purchase to have all three quotations is the sum of entries in the first column of F adding 1. That is , the expected number is

A soft drink manufacturer puts one of three different quotations on the inside of each bottle cap...
What should Ajanta do about its recent order from SF?
AJANTA PACKAGING: KEY ACCOUNT MANAGEMENT Sandeep Puri and Rakesh Singh wrote this case solely to provide material for class discussion. The authors do not intend to iustrate either effective or ineffective handling of a managerial situation. The authors may have disguised certain names and other identifying information to protect confidentiality This publication may not be transmitted, photocopied, digitized, or otherwise reproduced in any form or by any means without the...