Question

What impact does workplace violence have on nurses, other clinical staff and the organization as a whole? Be specific and provide rationale

Answer 1

Ans) Nonphysical workplace violence:

- Emotional abuse, intimidation, put downs, harassment, humiliation, and humor at the expense of a colleague
Bullying—undermining and degrading others through the use of hostile remarks, verbal attacks, threats, taunts, intimidation, and withholding of support
Incivility—showing disdain or disrespect for others through gossiping, spreading rumors about others, and refusing to assist a coworker
nurse to nurse violence.

- Physical or nonphysical violence between nurses who have a workplace relationship
Lateral violence (also known as horizontal violence)—bullying or incivility between two or more nurses at the same level
Vertical violence—bullying or incivility between a nurse subordinate and someone at a higher level (e.g., a manager to staff nurse or charge nurse to staff nurse)
Results in a negative community, emotional and physical aftermath, undesirable effects on patient care, and injured associations between coworkers.

- Affects the entire health-care organization and occurs as a result of a changing work environment
Includes examples such as excessive workloads and unsafe working conditions
Tarnishes the reputation of the organization as well as negatively impacts the employees.

- To be instrumental in facilitating successful change at both the unit and organizational levels
To serve as agents of change, or change agents
To develop a basic understanding of change theories and models
To embrace change to ensure that safe and quality nursing care is provided
To recognize that conflict is always present in the workplace.