why is quality planning important in the healthcare delivery setting?
Homework Answers
Ans) As a rule, patients look forward to correct diagnosis and treatment. They expect the hospital to be clean, hygienic and patient friendly; have humane and courteous staff, employ good level of medical technology.
- Insurers, on the other hand, may value good quality and yet cost-effectiveness of healthcare services is paramount to them.
- Yet another angle of quality is that of the service provider viz. doctors, nurses, technicians and administrative staff who offer services to get the desired health outcomes.
- The important facets of quality healthcare delivery encompass safety of patients and providers; efficiency of care without defensive or excessive practices; being patient centric; efficient, impartial and timely services.
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why is quality planning important in the healthcare delivery setting?
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