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Maura is a 26-year-old pregnant woman who is waiting to see her gynecologist. When she gets...

Maura is a 26-year-old pregnant woman who is waiting to see her
gynecologist. When she gets up to get a new magazine, she real- izes that she has been bleeding profusely. Jane, the medical assis- tant, immediately alerts the doctor who reaches Maura as she begins to faint. As the doctor attends to Maura, Jane calls for an ambulance.
■ Why did Jane call for an ambulance?

■ What information did she provide to the 911 dispatcher?

■ What information did she obtain from the 911 dispatcher?

■ What telecommunication skills could Maura employ to facilitate her interaction with the 911 dispatcher?

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Answer #1

Jane calls for an ambulance so that maura can be immediately shifted to the hospital for further assistance.

A young pregnant women bleeding and fainted. The address and an call back number is provided.

Dispatcher will inform by what time the ambulance will be reaching that place.

Maura can state loudly, requesting for early help to facilitate her interaction with 911 dispatcher.

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