Personality! It’s the toughest part of a manager’s job! Many managers falsely assume all their employees are like them, some can’t or don’t want to get along with differences in personality.
What are your thoughts and experiences?
What are the toughest personality traits to work with?
What is YOUR toughest personality trait?
What do you plan to do to make sure it does not negatively affect your professional future?
Personality of a person can have a magnanimous impact on team work and being the right fit for the team.
It is indeed true that many managers falsely assume all their employees are like them. Let me start by sharing a real example.
It is about one of those huge accounting/auditing firms. So, this happened a couple of years back at a client location. We had to extend beyond working hours because of the deadline. The manager at this particular assignment worked on her own principles. For her pushing her employee was the only way to get work done. She used negative reinforcement. Now, from a personal perspective, a manager cannot be rigid in their methods. Method 1 may work with Employees A, B and C whereas method 2 might work with others or a whole new method might work with a new joiner. It varies from individual to individual and a mix and match of things work. But this manager understood the same the hard way. She would be very harsh when criticizing. She criticized one of our team mates in a very unprofessional way (the method with which she was successful with her previous teams). This teammate got annoyed and sent a formal complaint to the HR. The manager had to attend multiple counseling sessions and was given a warning. Her justification was that she had learnt the same way all her life.
An employee does not leave an organization, he leaves a manager. Almost all organizations have policies that are employee friendly. It is the managers who are not. A manager must be flexible in his/her approach towards handling the team. The approach should neither be too friendly nor be too harsh. The right mix must be determined with experience.
The toughest personality types at work are
1. Blamers- These are the employees who never admit their mistakes.
Not admitting can never lead to learning from it. They repeat their
mistakes as well as spoil relationships with others.
2. The Genius or the know it all - These type of employees think
they are the best people in the room. They are very rigid. They do
have the potential of achieving greatness and must be handled very
carefully with appreciation.
3. The controller- This personality type wants to be at the center
controlling everything. They do not want to work according to the
managers, they want the managers to work as per them.
My toughest personality trait would be RIGIDITY towards CHANGE. If I am working on something using a method of my preference I would continue doing that without asking for any help no matter how tiresome it becomes. Change does not come as easy to me as it comes to others.
To improve, I have started listening to all suggestions. Listening is not harmful. I listen and analyze. I analyze the pros and cons of my methods and the suggestions provided. Then select the best available method.
Personality! It’s the toughest part of a manager’s job! Many managers falsely assume all their employees...
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