INPUT CONTROLS SALES ORDER SYSTEM
A vintage car parts and accessories company needs to design a new sales order processing system to handle phone and e-mail orders. The company currently has a web page where customers can browse their catalog but cannot order directly on-line. The majority of the orders are placed by phone, and the rest are placed via e-mail. All sales are via credit card or check. The phone orders need to be entered into the system as they are received. The e-mail orders, however, can be batched and submitted for data entry at the end of the day. The following information will be collected for each order:
• Customer number (if customer does not have one, one needs to be assigned)
• Customer name
• Address
• Payment method (credit card or check)
• Credit card number and expiration date
• Items ordered and quantity
• Unit price
Required
Describe application input controls needed to ensure that orders are entered accurately into the system. Also, discuss any differences in control measures between the batch and the real-time processing.
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