“It’s really great that you’ve been able to spend all of this time with us. One thing’s for sure: We can use the help. And clearly, from your conversations with Snowden and others, you must realize we all believe that consultants have a role to play in helping companies change. Well, most of us believe it anyway.
“Sometimes structure is good for a person. Or even a company. As you know, Snowden is keen on any kind of structure. That’s why some of the Training people can drive him wild sometimes. They’re good at structuring things for their clients, but when it comes to organizing their own work, it’s another story. Oh well, let me know if there’s any way I can help you.”
Assume that you will create the specifications for an automated project tracking system for the Training employees. One of the system’s functions will be to allow project members to update or add names, addresses, email addresses and phone numbers of new clients. Using structured English, write a procedure for carrying out the process of entering a new client name, address, email address and phone numbers. (Hint: The procedure should ask for a client name, check to see if the name is already in an existing client file, and let the user either validate and update the current client address, email address, and phone number [if necessary] or add a new client’s address, email address, and phone number to the client file.)
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