Redesign the questionnaire you created for Ms. Wooly in Problem 13 for use on email. Write a paragraph that says what changes were necessary to accommodate email users.
REFERENCE:
Based on what you surmise Ms. Wooly is trying to get through the questionnaire, rewrite and reorder the questions (use both open-ended and closed questions) so that they follow good practice and result in useful information for the systems analysts. Indicate next to each question that you write whether it is open ended or closed and write a sentence indicating why you have written the question this way.
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