Question

Describe the steps involved in Staff Performance Appraisal process. (20 Marks)

Answer 1

6 Steps involved in process of performance appraisal and Step:/- Establish performance expectations & | Standards i n Denisa Store_ The first step is basically about setting the Specific criteria that will assist you as a manager to determine whether or not the performance of the employees are satisfactory as well as the levels of contribution towards goals and objectives of the organization Step 2 - Providing regular feedback feedback should also be consistently given to belp employees in keeping tabs on particular activities that they are doing as well as Derforming them in the right manner. Feedback should never be a preserve for special occasions but rather need to be given instanta wheather positive or negative provided that it [helps the employees in performing better Page No.

Step 3:- Measure aclual performance This stage incorporates measuring of employees actual performance based on information oblained from different reports such as written, Oral and statistical as well as through personal observation. This is the stage that calls for a careful choice of the ideal methods that are used in measuring Desformance, val problema salo if it! J It's of stmost significance to ensure that you do not make appraisal Judgment based on what you ho feel towards the employee. Tistin You also need to have in mind that measuring of 1 employees' actual performance needs to be a continiaus activity that should be carried out throughout the year hence to identify all the paramedley effectively, oslo formado s Step 4 - Compare actual performance with standards The results of the comparison may be depicted positive com negative results that would call for H appropriate actions depending on how you dem the results to be.

Some of such actions include recalling assessing and scrutinizing data concerned - with the performance of employee among many others. No Step 5- Discuss results of appraisal It å always challenging for managers to present truthful appraisal to the employees and enable I them to constructively accept the results, | especially if it reflects more negatives than d. positives. But what you need to kniów i that discussing feed back together is a better t approach of allowing them to understand their strengths and weakness. This ultimately I has an impact on how they will perform tuture in depending on how you communicate the feedback wheather positive or negative Step 6 - Come up with corrective measures This is the final sloge in appraisalı processes

Initiating some effective corrective measures should be executed accoding to the results of appraisal . Carefully examine the results and identify areas that require improvement and then come up with corrective action that will make it possible for employees to improve performance all this stage.