Question

Case study (questions 1-5) Tim is establishing a new program that will operate on Tuesdays from 2pm - 7pm in an area that is culturally and linguistically diverse. The program will be run as a drop-in afternoon with optional cooking activities, and will be staffed by a worker who is able to provide information to people about accessing various community programs, services and agencies. Tim has been asked by his supervisor to brainstorm some issues and ideas about how the program should be developed and the sorts of issues that might need to be considered. He needs to ensure that people who might want to access the program feel welcome and included, and that the program information and activities are designed to meet the specific needs of their diverse neighborhood.

Answer 1

3. Website features to look for in an agency website to see if it is accessible for people with communication impairment or language need are auditory, speech, and translation features. These are called accessibility features and are meant to help disabled people use websites with ease. Accessibility features are designed in such a manner that disabled people who want to access the website should feel welcome and included, and the information and activities should be designed to meet their specific needs. Websites should be perceivable, operable, understandable, and robust according to accessibility guidelines.

5. Details of accessing any particular resource, what is offered in a program, and how it operates can be given on the home page of the website under a separate heading. Two types of documents or sources of information needed to locate are primary documents or information and secondary documents or information.