Question

Describe a workflow issue you have encountered in practice and explain how you could use a gap analysis to plan for change.

Answer 1

There are many problems with patient office visits. they spent a long waiting time to meet the physician. In an emergency situation, there is an unusual delay make health care providers and patients under stress. Gap analysis can make possible changes with their needs.
First step:
We find where exactly the problem is whether from patient side or health care providers side
Second step
Make the goal that should be realistic, achievable within the time limit.
Third step:
Implementation by doing an interview with staff members, patients to gather the data to clarify the issues.
Fourth step
Have a clear conclusion where exactly the problem. Achieving the goal for the best future decision
Fifth step
Clearly make understanding about the issues. Make intervention to achieve the goal by changing the process for the patient best outcome.