Question

1. Which of the following methods can be used to enter the patient's demographic information into a computer system? A. Patient enters the demographics over the internet using a secure connection. B. Provider must record the demographics when examining the patient. C. Patient enters the demographics using a kiosk in the waiting room process. D. Front desk person enters the demographics. 2. Your medical facility is experiencing a large number of rejected claims by insurance companies due to patient demographic errors during the registration process. Explain what procedures you would implement to resolve this problem.

Answer 1

Q. No. 1. Answer : is " D ".

That is front desk person enter the patient demographics.

Because after the patient enters into the hospital in the reception the receptionist or front desk people will collect patient, name, age, sex, education, occupation, and health problem, and they register the client and they will send the patient to concern OP department of the doctors.

So the answer is " D ".

Q. No. 2. Answer :

The procedure should implement to resolve the rejected claims by insurance companies :

* First step is to verify the all Details of the patient once again to know the eligiblility.

* we should make sure to avoid duplication of billing.

* we need to check the ICD codes and again insert the correct ICD codes.

* After entering the data again double check the information what ever is reentered to avoid data entry errors.

* Be prepare to handle payer mistakes, have knowledge to identify the payer mistakes and redoing of process.