Question

1. In the physical goods supply chain, information moves to the left and material to the right. true or false
2. Information moves in both directions in the service chain for mobile workers. true or false
3. Transfer enhances productive capacity by enabling customer self-service. true or false
4. The physical goods supply chain contains all but one of the following elements: ______.

   1. competitor

   2. distributor

   3. retailer

   4. customer

Answer 1

1. True

In the supply chain, the material is moved from retailer to customer where as the information moves back from the customer to the retailer.

2. True

In case of mobile workers the direction moves from left to right and right to left in order to maintain proper effectiveness of the process.

3. False

Transfer needs to be done by the distributor or else the productivity may decrease as customers are not professionals in this field.

4. Competitor

The supply chain is a sequence of processes in which there are three components namely, the retailer, distributor and finally the customer.