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Choose ONE of the following questions and reply. Your response should be in the range of 100-150 words. List and describe the
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Answer #1

Cross cultural communication is important where there is diverse workforce in an organisation

STRATEGIES FOR COMMUNICATION

  • Improve communication skills- Be a good listener and be attentive; be aware of nonverbal cues and communication; establish common goals
  • Develop empathy- understand and appreciate the worldview of others, treat others as you want to be treated
  • don’t leap to conclusions, allow someone to finish, relax, be flexible
  • understand why you are pursuing this subject
    biases, assumptions, attitudes, likes and dislike
  • Avoud Ambiguity

YOU Attitude:- The “you-attitude,” places the reader’s interests foremost in your writing.  It is based on the principle that the readers are more concerned about their own needs than they are about yours.  

Principals of YOU attitude

  • Look at situations from the reader’s perspective
  • ·Emphasize what the reader wants to know
  • ·Respect the reader’s intelligence
  • ·Protect the reader’s ego
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