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A graduate student is conducting research to assess customer loyalty of the university's campus dining facilities....

A graduate student is conducting research to assess customer loyalty of the university's campus dining facilities. The variables of interest are service quality, customer loyalty, average number of students who use the facilities per semester, and customer satisfaction. Which variable could be a mediating variable?

A.Service quality         

B.Average number of students who use the facility per week.

C.Customer loyalty         

D.Customer satisfaction

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Answer #1

The correct answer is option B: Average number of students who use the facility per week.

The number can create a correlation between the different variables. The increase in the average number of students using the facility shows increased quality, loyalty, and satisfaction and vise versa.

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