Question

Question2 What is the main purpose of the Sales and Customer Relationship Management certificate? o To enhance knowledge and essential sill for inside and outside sales and service positions acros all 0.5 pts marketing channels o To apply analytical tools for better decision making in social media communications. O To lean to collect and analyze data on consumer demographics. To learn to use, manage, and strategize market research. Question 3 0.5 pts Why is it advantageous to complete the Sales and Customer Relationship Management certificate? O To learn how to identify potential market opportunities O To learn how to make marketing decisions. O The opportunities in sales careers far outnumber those in any other area. O To gain experience with social media content and processes.

answer both please

Answer 1

Answer:

2. To learn to collect and analyze data on consumer demographics, is the main purpose of Customer relationship management certificate.As under this certificate it focuses on company's interaction with current and potential customer, it uses data analysis about customer history to improve business relationships with customer and ultimately driving sales growth.

3. To learn how to identify potential market opportunities, is the biggest advantage to complete the Sales and customer relationship management certificate. As the biggest key to success in the area of sales is to know or being educated about the current and future market potential of the company.