Question

Pick an organization that would be interesting to you--Southwest Airlines or any other airlines, Harley Davidson, Starbucks, Costco, IBM, Catepiller, Ford, VW, Tesla, GE, PWC, Boston Consulting Group, The State of MA, The Navy, etc. Just make sure you pick an organization with a wealth of public information available. Using the Corporate Website and any other information you can gather on this company from reading articles see what you can find that would describe the culture of this organization--Artifacts, Rituals, Symbols, Values. If you know anyone who works there, ask them what assumptions employees make regarding the culture of this organization. You could find someone on Linked In who might be willing to share.

What is listed as their organizational values, and how do they demonstrate this. Do they mention their socialization process?

Put together a clear description of this organization's corporate culture. a minimum of 2 pages

Sample Outline

Name the company and why you picked the company.

The artifacts of ________________’s culture are as follows:

Personal enactment:

Rites and ceremonies:

Stories:

Rituals:

Symbols:

The values embedded in ________________’s culture are as follows:

The assumptions of ________________’s culture are as follows:

Wrap Up -

On what information did you base your analysis?

How complete is your view of this organization’s culture?

Answer 1

Ans:-

I have picked Starbucks as a company because of it's brand image. Starbucks is know for quality of it's coffee and service along with ambiance it provides to the customer.

Starbucks describes its organizational culture as a culture of belonging, inclusion and diversity.

The main elements of Starbucks culture are:-

1. Supportive and inclusive approach towards subordinates. Everyone from leadership team to branch outlet helps the employees to grow in thier career and do well for themselves and company.
2. Starbucks employees also develop warm relationship with thier cutomers by providing quality service and thus gaining the wallet share of customers.
3. The company also believes in maintaining transparent communication among employees which lead to better co-ordination between employees and growth of the company.
4. The company has also introduced open forums to break the barrier of hierarchy and intoduce an open culture of work.
5. The company also promotes diversity in the organisation and do not discriminate on race, gender, ethnicity or cultural background.

The analysis is based on feeback taken from satrbucks employees and customers who are frequent visitors of starbucks. The organisational culture of Starbucks create a distinct competitive advantage for the comapany and hence increase its sales.