Question

Pretend you are the HR manager of your current (or a previous) employer. You have noticed that employees are not doing what they should be. Explain WHY you think they are not performing. Design a performance appraisal system so your employees will know what behavior is expected. What impact do you think your new appraisal system will have on your company?

Answer 1

As HR manager, I found the reasons for the poor performance are:-

• Lack of skills - The employees were simply not skilled or trained for the requirements of the jobs they were selected to perform in the organization.
• Poor motivation - Due to the absence of a proper reward system, the employees were not motivated enough to improve their performance.

To address the problem, I made some changes to the existing performance appraisal system. These changes were:-

• A thorough study into the skills, abilities and the performances of the employees to understand what skills they lack the most and how to train them to perform better.
• A training and development program was implemented aiming to improve the efficiency and productivity of employees through skills development which would help them in taking more responsibilities in the future.
• A reward system was formed combining both the monetary rewards such as salaries and bonuses with non-monetary rewards such as work flexibility. This would help in addressing different motivational needs and requirements of the workforce

The new system will have the following impacts:-

• Through skills development, the workforce would be more able to perform their jobs efficiently and provide higher productivity. Also, it will help in boosting their self-confidence and loyalty for the company.
• Through the reforming the rewards system, the employees will be motivated to perform better to earn rewards for their hard work. this will drive performance and efficiency in the company which will boost the quality and quantity of the work performed in the company.