Question

Q: Develop an input output model for the car service .Discuss the model in at least (120 words)???

See the paragraphs.below

Answer 1

Input (land, labor, Capital, Information):

-          Trained and experienced local Volvo dealers

-          independent service operations

-          New Butler building with four work bays in addition to an office, waiting area, and storage room

-          Custom Care Vehicle Dossier (CCVD) to provide details to mechanics

-          Aim is to provide quality car service

Transformation or conversion process:

-          Specific times each week when clients may drive in for quick, routine devices such as tune-ups and oil changes,

-          Schedule appointments for the diagnosis and repair of specific problems

-          Maintains a continuing file for each servicing of the vehicles

-          Reminders to the customers for routine maintenance

-          A preliminary diagnosis is made by mechanic

-          An estimate of the repair (given by Service Manager) time when the repair will be completed if no unexpected problems arise.

Output (Goods and services):

-          Quality repairs are made

-          Mechanics notes shared with the customer at pickup time

-          A reminder postcard to the owner of the vehicle based on the CCVD for the routine maintenance

Control (Measurement and Feedback):

-          a short test drive to understand the problem

-          Maintaining the history of a vehicle

-          The owner will be consulted before any work other than the agreed-on job is done as per the company policy