Question

1.When applied to service, lean:

a. Is a very new idea b. Can be very effective c. Does not use TPS d. All of the above are true e. None of the above are true

2.Because lean is so strict with inventory management:

a. A very fast rework process is needed b. Quality needs to be perfect or near perfect coming into production c. Pre-production inspection is essential d. All of the above are true e. Only b and c are true

3. In a pull system:

a. Demand is pulled through the system b. There are high inventories in anticipation of customer demand c. Production is pulled though the system to meet customer demand d. Batches are sized based on Kaizen e. All of the above

4. You should stick to using the proper symbols for value stream mapping to improve your lean results.

True or False

Answer 1

1) B

The lean system focuses on minimizing waste in the system and can be effective in service industry also

2) E

The aim should be to have zero rework and perfect quality item to minimize waste

3) E

In Pull system, there are high inventories maintained to meet customer demand as and when required. Moreover, demand is pulled through system

4) True

The symbols are generic and help to easily understand the flow