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Helen, the operations head of an organization, reveived a complaint stating that one of the managers...

Helen, the operations head of an organization, reveived a complaint stating that one of the managers was regularly harassing his subordinates. instead of taking action , she neglected the issue as she had high regard for the manager were not true . in the given scenario!, the assumption made by Helen is an example of _____.
a. projection
b. stereotyping
c.the halo effect
d. perceptual defense

business   Operations-Management   
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Answer #1

D. Perceptual defense.

When some stimuli is not received or gets distorted due to the perception one has regarding other ,it is known as perceptual defense.

Helen perceived manager with high regard which prevented the message from having the impact it should have. This is perceptual defense.

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