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In the context of personal selling, which of the following is an objective that a salesperson...

In the context of personal selling, which of the following is an objective that a salesperson should ensure is met in an after-sale service?

Providing reassurance of the superiority of a product or service through demonstrable actions

Maximizing the number of sales as a percent of presentations

Clearly distinguishing attributes of a firm's products or services from those of competitors

Selling additional or complementary items to repeat customers
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Answer #1

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The correct answer is option a that is Providing reassurance of the superiority of a product or service through demonstrable actions as once the product is sold , good service has to be provided regarding the product quality via appropriate manner.

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