Question

1.

Surveys of employers and recruiters continually rank written communication skills as a top skill set sought in applicants. Why are communication skills increasingly important?

- Because advancements in technology have increased the number of messages being exchanged and the scope of the audiences who might receive these messages

- Because shifting demographics increase the demand for a global workforce

- Because failing education systems don’t teach useful information

2. Line workers at a Virginia steel mill developed a new process that made the line safer. It went through only one level of management before it was approved by the vice president of operations.

- Self-directed work groups and virtual teams

- Flattened management hierarchies

- Changing communication technologies

3. Deborah, an HR manager at a telecommunications company, has been asked to review the company's policies for hiring contractors to ensure those policies comply with the company's ethical mission statement.

- Renewed emphasis on ethics

- Flattened management hierarchies

- Heightened global competition

4- Your company is restructuring, and two layers of management have been eliminated. You now report directly to the national sales manager instead of a regional sales manager.

- Flattened management hierarchies

- Nonterritorial offices

- Changing communication technologies

5. To boost company recognition, Carlos, the president of StreetLife Entertainment, makes daily blog entries.

- Nonterritorial offices

- Emphasis on ethics

- Changing communication technologies

6. You work for an automotive parts distributor based in Ohio that is expanding operations in China. Management and operations employees that will be working with the Chinese division have been taking classes on Chinese culture and business customs.

- Self-directed work groups and virtual teams

- Heightened global competition

- Changing communication technologies

Answer 1

1.The correct answer is :Because advancements in technology have increased the number of messages being exchanged and the scope of the audiences who might receive these messages

Due to advancements in technology and increased need for communication,the number of messages that are exchanged through various channels have increased and hence the need for excellent written communication skills.

2.The correct answer is :Flattened management hierarchies

Since there is one layer of management before the Vice president of operations,this is flat organization.

3.The correct answer is :Renewed emphasis on ethics

Since Deborah is reviewing the ethics policy to accommodate the new contractors,this is case of renewed emphasis on ethics.

4.The correct answer is :Nonterritorial offices

Since you now directly report to the national sales instead of a regional sales manager,the territories have now been removed.The organization would have non-territorial offices in this scenario.

5.The correct answer is :Changing communication technologies

6.The correct answer is :Heightened global competition