Would you choose the direct or indirect approach to announce that a popular employee benefit is...
Would you choose the direct or indirect approach to announce that a popular employee benefit is being eliminated for cost reasons? Why?
Homework Answers
Ans: Direct and indirect approach are two methods to announce a news. If news is bad then it becomes important to choose a correct method.
Indirect approach should be used in following conditions:
a). If bad news is not expected by the employees.
b). If employees are highly involved and going to be affected by the news.
c). The working relationship should be good with employees.
Direct approach should be used in following conditions:
a). If there is an emergency then communication should be direct.
b). If bad news is expected by the employees then the communication should be direct.
c). If seriousness of the matter is low for employees.
In this case since this is about popular employee benefit and employees would be heavily affected by it, so indirect approach should be used to communicate the same.
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