Question

Please respond to this discussion post. Cite your work APA.

"A channel is a medium by which communication is made from the sender to its receiver (Daft, 2018, p. 276). When something is as serious as a companywide lay off I feel that needs to be done face to face. Looking at how the different channels work and their levels of richness, the only way to communicate something this serious is with a face to face conversation. For tasks, such as changes in company goals, the best avenue to communicate is the channel of using emailing or company messaging. This helps to ensure that the channel of communication is still strong but it is also showing a paper trail of who has gotten the notice. Something as simple as a “read receipt” on the email will show that the subordinates have gotten the message to then start working on their tasks.

For me, when I need to communicate nonverbally with my team, I select emails. It helps not only document that I have kept a paper trail of my communications, but it also helps me to see if I need to follow up, resend, or add additional people to the communication. Emails and text messages for quick items needed has been successful for me in my role as operations director over the past 4 years."

Answer 1

The above article correctly indicates the importance of channel. The channel must be selected as per the information which is to be shared. Face-to-face communication is essential while conveying a serious information such as lay-off. While, conveying an appreciation for high performance or achievement of any kind, it must be announced in a group meeting or at an event. E-mails are a very popular medium for information sharing and instructions.