Question

Robert Soolah is director of HR for a fictional company that creates information technology products and solutions. Recently, the company acquired a mid-sized software manufacturer. After the acquisition, Robert realized that the culture within his organization was changing due to the competition among the "old" and "new" employees. Robert decided to implement a series of HR initiatives aimed at increasing the collaboration among all employees and creating a culture of team-building and respect. He designed an interpersonal skills training course that focused on positive communication and collaboration. He created an internal website where employees could voice their concerns about the acquisition and ask questions about future roles and the direction of the organization. He produced a 360-degree performance feedback system that gave both old and new employees an opportunity to evaluate their colleagues. Finally, he added a team-based incentive to the compensation program to reward employees based on meeting group goals. Six months after initiating these practices, he wants to evaluate and report on their effectiveness.

1. What type of data should be collected for this evaluation?

A. the costs associated with each of the programs

B. salary info from competitors

C. employee demographics

D. employee assessments

E. surveys of top executives

2. What should be the focus of the evaluation?

A. employee surveys

B. reviewing key indicators of success

C. evaluating staffing procedures

D. the cost of the new programs

E. whether the revised practices can be implemented

3. How should you analyze the information provided by the evaluation?

A. share results with professional colleagues

B. ask executives for recommendations

C. review employee comments and suggestions

D. hire an HR consultant to evaluate the data

E. use detailed statistics and finances to look for trends

4. Which should be a key consideration in conducting the evaluation?

A. the effectiveness of the implemented policies

B. the quality of the human capital providing the evaluation

C. the overall costs of the evaluation

D. employee opinions about the evaluation

E. employee capability to learn and develop new skills

5. What should Robert do when carrying out the evaluation?

A. determine the dollar value of each program

B. review outcomes rather than specific components of the program

C. ask senior managers for their input

D. poll supervisors to get their opinions

E. assess only the employee perspective of the organization

Answer 1

1. The type of data that should be collected for evaluation are - employee assessment.

It will be used for evaluating effectiveness on employees for whom the programs are designed and their feedback on the programs that will show the impact of the initiatives.

2. Focus of the evaluation - reviewing key indicators of success

The aim of the whole process is to improve the performance of the company and its employees with satisfaction of customers and employees.

3. The information can be analyzed provided by evaluation - use detailed analytics and finances for trends

The statistics will be required to be checked for finding impact on employee and organisation performance based on facts.

4. Key consideration in conducting the evaluation - effectiveness of the implemented policies

It needs to be key consideration in evaluation as the purpose is to improve the team work , collaboration and overall performance by taking such initiatives.