Question

1. Blaine complained to his boss that he received the same bonus as everyone else, even though he worked longer hours and he had higher level of experience, production and efficiency. If his boss can't change the bonus, Blaine might experience inequity and do any of the following except ________.

		quitting
		reducing his production
		reducing his hours
		ignoring his feeling of resentment and trying harder in next quarter
		transferring

2.

1. Research shows that humans have required resources they're motivated to attain. These resources are known as ________.

   		benevolents
   		needs
   		valents
   		referents
   		factors

3.

1. Bob is looking for new ways to motivate his front of house restaurant cashiers. He decides to remove the dress requirements from this position to allow them to have more control over what they wear. Bob is using _____ to motivate his cashiers.

   		equity theory
   		expectancy theory
   		Maslow's need hierarchy
   		self-determination theory
   		physiological needs theory

4.

1. Jennifer is a lackluster employee who doesn't do most of her sales job really well. However, she is really good at marketing strategy. When asked, she says that it challenges her mind and really provides a satisfaction that she doesn't get from sales. Jennifer experiences _______________ when doing marketing strategy.

   		intrinsic motivation
   		extrinsic motivation
   		equity
   		acquired needs
   		expectancy

Answer 1

Solution -

1. Answer - ignoring his feeling of resentment and trying harder in next quarter

Clarification - Blaine is clearly dissatisfied and if the boss fails to increase the bonus then there is no motivation left for him to work harder hence he would do all the above except working harder and putting in more effort for the next quarter as we see no reason for him to do so.

2. Answer - Valents

Clarification - This is the most optimum answer as it comes from the word valency and is used in the Expectancy theory. This is the value that the person has for a reward as per his needs and goals.

3. Answer - Self-determination theory

Clarification - This is all about having control over aspects without any external interference. In this case, the boss is giving his people the control on their dressing sense hence he is motivating them with self - determination theory.

4. Answer - intrinsic motivation

Clarification - Jeniffer feels a sense of satisfaction when she is involved in marketing strategy as it challenges her thinking unlike in sales and hence intrinsic motivation is the driving force.