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1-customer satisfection formula 2- managing customer service 3-crafting service enviroment 4-co- service of business? 5- supplimentry...

1-customer satisfection formula

2- managing customer service

3-crafting service enviroment

4-co- service of business?

5- supplimentry service to the customer /and how to manage that in dasing Facilitis

6-technology able service, what are the benefits to using technology.

-productive capacity

-Flaxible capacity (high demand ) can you charge what you do

-customer satisfection /strategic service concept / service marketing concept / service operations concept / marketing positoning concept

subject- service marketing and relationship

business   Operations-Management   
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