Question

7) The isolation and dis-empowerment caused by mental illness is true for not only the person experiencing mental illness but also those who provide ongoing support and care to them. Mention 3 (three) Consumer and carer perspectives on mental health care.

Answer 1

participation

participation is a fundamental principle of recovery oriented mental health treatment.it includes  active participation of the consumer and, with their consent, their carers. active participation helps to find a solution for their problems.

Service providers must understand that the way:

• staff relate to and speak about consumers and carers
• consumers and carers relate to staff
• programs are structured and delivered
• the organisation embraces (or doesn't embrace) consumer driven initiatives

the levels which consumer and carer participation occurs are,

• treatment and health care
• employment such as advocates and consultants.
• Educational training.
• staff recruitment.
• Individual and service planning
• policy development.

Support and training.

the service provider should ensure that the support and training needed for the consumers and carers were assured.

Advocacy

it is the responsibility of the service provider to give the information regarding advocacy, role of advocate, and advocacy organisations. consumers and carers as advocates their role must be clear, meaning the extent to which they are accountable to management and the extent to which they are accountable to consumers who use the service. Arrangements should also be in place to assist them when conflicts arise.