Let the bank operates between 10 AM to 5 PM
Lunch break = 30 min from 1PM to 1:30 PM
Total working hrs.= 7-.5= 6.5 hrs
The peak period of a bank is generally in the first half= 1PM-10AM = 3 hrs
No. of customers in peak hr= 3*25= 75
Time for serving =3 hrs
At say 11 AM no. of customers in bank= 10
While between 10-11 AM no of customers entered = 25-10= 15
Total time taken for 15 customers = 60 min
Time taken for each customer = 60/15= 4 min
the manager of a branch office of banco mexicali observed that during peak hours an average...
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