Question

Integration with Business Processes

E-commerce is a vital part of a large number of organizations and is sometimes the only source of sales. As such, e-commerce touches many parts of these organizations, which are also connected in various ways to the organization’s primary Web site. The integration of these Web-based parts of the organization is important to the efficient operation of the entire organization.

• Based on your knowledge, experience, or ideas, respond to the following questions:
  • What are some of the relationships between an e-commerce Web site and other parts of an organization?
  • How might these relationships be represented in an organization’s primary Web site?
  • What steps should be taken to ensure that these relationships are properly established and maintained?
  • What opportunities might exist for an organization to expand its primary Web site to better support the e-commerce efforts?

Answer 1