Question

1. Discuss the strategic objectives to be considered when investing in information knowledge Management to achieve organisations strategic goals (20)

2 pages answer please

Answer 1

So basically strategic objective are something very critical or important to the organisation, it will give long term benefit to the organisation , it will always exist. Before discussing the strategic objective lets discuss information knowledge management, which a tool used for historical or available information , to achieve the goal easier and do not repeat the same objectives which has been achieved.Also knowledge management is one of the principle of world class manufacturing , because lets take an example whenever we do any project, we define objectives and goals and we involve a lot of people with different skills and know how, and than for solution we use different tools, methods , equipments , in case all this information if not saved or documented properly than we won't able to investigate in future if in case that project opened again.if in case we have saved that information we can able to call that team and can take advice for the tools and methods can be apply.

That is the reason why these days best practices are saved at one location of companies and group comp[anies can access them , basically it helps in lean management , because repeating the information or time utilised will be all waste and at the end we have to reduce that waste.

These days we have big platforms to save that information and that is called information knowledge management system.

Now strategic objectives to be considered while investing in Information knowledge management are:

• significance information: the information should be relevant and significant, it should be approved by the management and analysed before entering in the system or giving access to others.
• Accuracy: the information should be based on real facts not any assumption.
• Carrying Knowledge : it should be derived from the experience and project or application , not just through any textbook , so it should be knowledge not just an information without knowledge
• Cost and benefit: cost an benefit of that information knowledge should be calculated, so that if we use it we beer know the benefits.
• No repeatability of information , so it has to checked before putting in database management system.
• It has to be secure , only right to update and edit is given to owner and it has to be approved the functional head or organisational head for authenticity.
• The information should not be copied or duplicate of any other existing information of any other organisation.
• The best practice copied from other organisation should be updated with current organisation benefit and cost ratio and reason of choosing the practice and also to state that organisation reference too to have clear understanding of product and services.

Information knowledge management is used in every industry , in manufacturing its also to capture the defects and customer complaints arrived and the solution or projects opened to resolve the issue , in case in future any such problem arrive , you can get the information easily.Same for tools and techniques and even business plans done for any process or product can be taken as reference point for further planning.

All is that it should be reliable and effective information not fake or useless.